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How 77at Handles Your Personal Information

This privacy policy tells you exactly what data 77at collects when you create an account, make a deposit through JazzCash, Easypaisa, or Raast, and use the lobby — and how we keep it secure.

Account data protectionJazzCash, Easypaisa & Raast payment privacyYour right to access and deleteCookie and device controlsPakistan-region data handling
77at How 77at Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Security and honest data practices sit at the core of how we run the platform. Your account credentials are stored using one-way encryption, and payment rail data passed through JazzCash, Easypaisa, and Raast is handled in line with those networks' own security standards. We apply session controls so that access from an unrecognised device triggers an additional verification step before the lobby loads.

Account Security

Login sessions are monitored for irregular access patterns. An unrecognised device or location triggers a verification step before your account wallet and lobby become accessible.

Cookie Controls

We use functional cookies to keep your session active and analytical cookies to understand how the lobby is being used. You can adjust non-essential cookie preferences from the settings panel in your account.

Data Retention

We hold your data for as long as your account is active and for the period required by applicable regulations. When that period passes, records are deleted from our systems on a scheduled basis.

Your Rights

You can request to view, correct, or remove your personal data at any time through the privacy request form in Help Centre. Requests are acknowledged and handled within the timeframe required by applicable local law.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is being used, our support team handles privacy requests directly. Reach out through any of the channels below and include your registered account identifier so we can locate your records quickly.

Live Chat Open the chat widget from your account dashboard. Our support team receives privacy requests there and can escalate data queries to the relevant team on your behalf.
Email Support Send your privacy request to our support address listed in the account help section. Include your registered email and the specific action you are requesting — access, correction, or deletion.
Account Help Centre The Help Centre in your account settings includes a dedicated privacy request form. Submit it there and you will receive a reference number to track your request through to resolution.

Common Questions About Your Privacy at 77at

These are the questions our account holders in Pakistan ask most often about how their personal information is handled. If yours isn't here, the support channels in the section above will get you a direct answer.

We store the registration details you enter — name, contact information, and login credentials — along with your session and device logs. Payment references from JazzCash, Easypaisa, and Raast are held for transaction verification purposes only.

Only the data those payment networks require to process your deposit or withdrawal is shared with them. We do not sell or pass your wallet information to unrelated third parties for marketing or any other purpose.

Submit a data access request through the privacy form in your account Help Centre or contact support via live chat or email. Include your registered account details so we can locate your records and respond promptly.

Yes. You can request deletion through the Help Centre privacy form. Some records may be retained for the period required by applicable regulations before being removed, and we will let you know if that applies to your request.

Functional cookies keep your session active. Analytical cookies help us improve the lobby. You can turn off non-essential cookies from the settings panel in your account — functional cookies are required for the platform to operate correctly.

Your data is retained for the period required under applicable law after your last account activity. Once that period ends, personal data is deleted from our systems. Contact support if you want to initiate this process before the standard schedule.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.